Benefits for providers
Dr.Web AV-Desk creates a security conscious company image
The number of Internet threats is huge and hundreds of new viruses
emerge every day. Threats become more and more sophisticated and
many unexperienced users do not have enough knowledge to protect
themselves even with a legal anti-virus software installed on their
computers.
They become easy targets for malware and hackers, thousands of home
PCs get highjacked and turned into zombie machines and parts of
botnets, spreading malware all over the Internet. Dr.Web AV-Desk helps SPs to get rid of botnets and to substantially decrease the overall infection rate of their traffic.
With Dr.Web AV-Desk your subscribers can truly enjoy virus-free Internet surfing.
Dr.Web AV-Desk means best investments into IT-security
In highly competitive markets, customer acquisition is expensive and retention is tough.
In order to survive in what has become a near-saturated market, Service Providers need to offer "value added services" to remain competitive. Security services such as anti-virus services can offer one of the highest profit margins to service providers interested in raising their AMPU. It will help not only keep old customers, but to attract new ones.
Security investments with Dr.Web AV-Desk are much less than costs spent on the damage repair from viruses and increase of technical support services and call-centers stuff.
Dr.Web AV-Desk means a dramatic reduction of external threats
Service Providers are the first targets of virus attacks. The cost of Service Providers to counteract viruses and malware, to recover after malicious intrusions and to restore lost data can escalate into millions of Euros. Productivity/efficiency lost due to service outages – network and server downtime translates into huge expenditures. The cost of clean-up often exceeds the cost of prevention.
Dr.Web AV-Desk will help:
- reduce hardware downtimes caused by ill-intended objects` attacks;
- considerably increase productivity of computer equipment and the personnel due to decrease of number of infections in Service Providers` networks.
The more clients of a Service Provider are connected to Dr.Web AV-Desk, the less number of infections inhabits its networks.
Dr.Web AV-Desk means reduction of support overheads of Service Providers
Service Providers can be sure they are acquiring a sure fire VAS that will not only strengthen their “Average Margin Per User” (AMPU) and general service offering, but will also reduce their support overheads. Up to 70% of computer malfunctions are caused by virus infection in Service Providers’ networks. Users’ security unawareness results in considerable time losses for Service Providers. During any service outage, Service Providers’ Help Desk is the first to get the impact and Service Providers are the first to blame by customers when their computers don't run properly. Still, Service Providers have to support their customers on malware-related problems where they are not experts. At the same time, the profit margin does not allow Service Providers to increase sufficiently the stuff of call centers employing anti-virus experts.
Adding Dr.Web santi-virus to a Service Provider’s services portfolio can help to reduce “malware” related support calls whilst generating additional revenue streams.
Outstanding scalability
The solution is highly scalable depending on the network size and its topology. It can easily be tailored for complicated distributed networks with thousands of hosts. The option of grouping several interacting Dr.Web AV-Desk servers and a separate SQL-server for data storage provides exceptional scalability of Dr.Web AV-Desk.
Low cost of administration
Flexible network deployment and ease of management enable administrators to configure, monitor, and maintain Service Provider’s subscribers from a single console, thereby reducing administrator time and costs for repairing viruses and data losses due to virus attacks.
Low network traffic
Dr.Web AV-Desk provides with comparatively low network traffic based on a specially designed protocol for data exchange in the networks built upon TCP/IP, IPX and NetBIOS with special traffic compression algorithm's option. A specially optimized protocol provides for compression of all data exchanged between the main server and the protected agent.
Widest range of platform coverage in the industry!
For servers: Windows NT 4.0/2000/XP/2003, Linux, Free BSD (4.x/5.x/6), Solaris (x86).
Agents can be installed on computers running Windows 95 OSR2/98/Me/NT 4.0/2000/XP/Vista.
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